Frequently Asked Questions
1. General
Who is SyntraFlow designed for?
SyntraFlow is designed for businesses of all sizes, from startups to large enterprises.
What makes SyntraFlow different from other HR solutions?
SyntraFlow stands out with its affordable pricing, user-friendly interface, and automation features that simplify payroll and workforce management.
Can I access SyntraFlow on mobile devices?
Yes! SyntraFlow is mobile-friendly, allowing you to manage payroll, track attendance, and access reports from any device.
2. Features & Functionality
What features does SyntraFlow offer?
SyntraFlow provides:
- Automated payroll processing
- Tax & deduction calculations
- Employee attendance & rota tracking
- Secure salary payments
- Compliance with employment regulations
Does SyntraFlow support employee onboarding?
Yes, SyntraFlow helps businesses onboard employees efficiently.
Can I track employee attendance and leave?
Yes, SyntraFlow includes time tracking and leave management features, allowing businesses to monitor attendance, approve leave requests, and track working hours.
Can SyntraFlow help with recruitment and applicant tracking?
At the moment, SyntraFlow is focused on payroll and workforce management, but we are continuously improving and expanding our services.
Can I customise HR policies and approvals?
Yes! SyntraFlow allows businesses to set up custom HR policies, approval workflows, and compliance requirements tailored to their needs.
Does SyntraFlow support multiple locations or remote teams?
Absolutely! SyntraFlow is designed to handle multi-location businesses and remote teams, making it easy to manage employees across different locations.
3. Payroll & Compliance
How does the payroll system work?
- Add employees and their salary details.
- Track shifts and working hours.
- The system automatically calculates wages, deductions and tax Process payments securely and on time.
Can SyntraFlow handle tax ?
Yes! SyntraFlow automatically calculates tax, pension contributions and other deductions.
Can I export payroll data to external software?
Yes, SyntraFlow allows you to export payroll reports in multiple formats for integration with external accounting or finance software.
4. Pricing & Subscription
How much does SyntraFlow cost?
We offer flexible pricing plans based on the number of employees and required features. Contact us for a tailored quote.
Are there different pricing plans?
Yes, SyntraFlow provides various pricing tiers to suit businesses of all sizes, from startups to large enterprises.
Is there a free trial available?
Yes! We offer a free trial so you can experience the platform before committing to a paid plan.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time.
5. Support & Training
How do I get started with SyntraFlow?
Simply sign up, add your employees, set up payroll preferences and start managing payments effortlessly.
Do you offer onboarding assistance?
Yes! We provide step-by-step onboarding assistance to help businesses get started quickly.
Is training available for new users?
Yes, we offer training sessions, user guides and tutorials to ensure you and your team can use SyntraFlow effectively.
What support channels are available?
We offer customer support via email and chat to assist with any queries.
Is my data secure?
Absolutely. We use encrypted servers, secure login protocols, and regular system updates to protect all payroll and employee data.